I returned home from work travel today to find the box with my new moccasins. BEST SHOES EVER!! My feet love them...and I'll be reaching out to order this year's Christmas style. Thank you for your outstanding craftsmanship & Happy Thanksgiving! ...
I LOVE my pair! I have been wearing them a lot. They fit great, are super-cute, and are so comfortable. I put them on my Instagram page and my old boss already wants to buy some. ...
I received my moccasins and I love them. The craftsmanship is superb and I love the colors. I am sure I will be ordering more. ...
My mocs came a few days ago. I love them. To have footwear that fits both feet, of very unequal size, is a luxury I never thought I would experience. Love the orange hide with the blue laces. I just don't ever want to take them off! ...
Hello any potential customers out there. I want to tell you that I am so impressed with the service this company has given to me. If 5 stars were the highest rating, they would be a 10. A difficult foot to fit, the pair were too small, they were HAPPY to make me another pair, no charge at all. Got back to me quickly in emails, The owner is PAUL KIRKMAN. A gem. complete gem. ...
The Itasca Company is a pleasure to work with and The Hatchie Moccasins are perfect - Thank You for Your Service - I will reccomend Your Products and Service as Superior Premium. ...
Awesome toebox fit first try. I've tried two other custom fit moccasin companies and this is the best first pair fit. Very neat stitching, with a good stiffener in the seam. ...
I want to talk about the amazing customer service, follow up and problem resolution from Sam, who is the manager of the retail store. She spent two hours trying to help with a shipping issue from a mail order I had made. Bottom line, Sam went far above what any other company would do to make sure the gift of moccasins arrived. Give her a raise or at least buy her lunch! ...
I ordered a pair of men’s leitner Mocs last week. They came in the mail today. I needed to let people know just how amazing these shoe really are. I am a very picky individual. I absolutely hate the throw away society that we have become were inexpensive goods are the norm and cheap materials and craftsmanship is acceptable. I know these shoes are expensive however ......
The shoes are astounding. It is wonderful to see that American craftmanship is still alive. The fit is wonderful and ordering was easy. The stitching is excellent and far beyond what I expected! And talk about comfort! Many thanks to Sam for his attention to detail. This is a superb shoe in all aspects and I would give it an 11 on a scale of 1-10. The only thing I think ......
Itasca Moccasin was formed in 1986 in the tiny community of Lake George Minnesota, located just to the east of Itasca State Park, famous for being the headwaters of the Mississippi River. The original store was a rustic, shopworn souvenir stand that attracted tourists driving to and from the park.
The founder, Mardel Bents, learned the moccasin-making business after having been sold a set of used equipment from a local craftsman. She spent each winter making handcrafted moccasins in preparation for the summer tourist season. As each summer progressed, supplies dwindled until they were replenished over the next winter season.
Despite the humble beginnings, Bents and her sole employee (now the store manager of our Factory Store) ran the business in a manner that began to separate us from our competitors. First, besides using basic cowhide leathers, she sought out premium game hides from moose, buffalo and elk – all offering a much more luxurious feel than basic cowhide. Second, she incorporated lots of color whenever she was able to, which made our moccasins look different than those found elsewhere. Lastly, she perfected custom fitting techniques that allowed customers with hard-to-fit feet to get pairs that fit perfectly.
In April 2012, Bents retired and sold the business to Paul Kirkman who, if nothing else, was wise enough to retain the company’s sole employee. Kirkman rebranded the company as Itasca Leathergoods to extend the store beyond its moccasin-making roots and focused on creating a more fashion-forward vibe that was more closely aligned with its heritage and premium-quality craftsmanship.
The overhaul was extensive and included a fresh logo with nod to our history, a new website and renovated Factory Store, a focus on sourcing the best quality leathers rather than sourcing the best deal, and most of all, a focus on refining the moccasin styles and colors.
Kirkman attempted to broaden the company’s geographic footprint and opened satellite retail stores in Crosslake MN and Hayward WI. After a five-year run, a decision was made in 2017 to close those stores because the summer tourist season proved to be too short when we had hoped to operate them as year-round businesses.
Currently, we focus on our original Factory Store, online orders, wholesale orders to small independent retailers, as well as producing private label product for a national catalog company.
In an effort to diversify our customer base, we’ve made strategic decisions to grow beyond our moccasin-making roots. Our current lineup includes:
Belts – made of sturdy strap leather that will be worn for years without cracking or breaking;
Handbags – gorgeous and substantial in a variety of styles and colors;
Placemats – easy care, stainproof, and meant to last a lifetime;
Journals and portfolios that use gorgeous leathers;
Heritage-style large bags such as duffels, backpacks and messenger bags that will be passed down to the next generation;
Leather bracelets – unique, great stacked together.
Crepe rubber-soled moccasins – a game changer, offering more grip and traction in inclement weather
Since most of our online customers haven’t visited our Factory Store to see production in person, we’ve created two videos that demonstrate the entire manufacturing process – edited down to approximately six minutes. You’d be amazed at the work that goes into these handmade moccasins!
In planning future growth, we’ve identified some main areas of focus:
We will continue to introduce new products. Items on the drawing board include home goods (e.g. decorative pillows and Christmas decor), wallets, and small leather goods intended for the gift marketplace.
We will continue efforts to connect more with our customers through social media, blogs and other outlets to expand brand recognition and reputation throughout the country.
We will focus on our custom work for hard-to-fit feet.
We sincerely thank you for your interest in Itasca Leathergoods and for the part you play in making us successful.